Sogester – Sociedade Gestora de Terminais S.A. is a strategic joint venture between APM Terminals and the Gestor de Fundos of Angola, and one of four key container terminal operators at the Port of Luanda. Operating under a 20 + 5 years license granted by the Port Authorities, Sogester is dedicated to delivering high-quality services in container loading, unloading, and storage. As a vital link in Angola’s logistics network, Sogester plays an essential role in connecting the country to global supply chains and driving national economic growth.

Location: Angola, S.A.
Industry: Terminal Operations
Customer Since: 2021
Total Users: 147
Solutions Used: IFS 9
Modules Implemented: Finance, Human Capital Management (HCM)

Business Challenge

Sogester faced several operational hurdles that limited its ability to optimize terminal services and manage growing demands efficiently. These included:

• Fragmented processes across finance and HR systems
• Limited real-time visibility into financial and workforce performance
• Manual, time-consuming reporting and decision-making processes
• Lack of scalability to support growing operations and increasing workforce
• Need for a solution that could be tailored to the terminal industry without extensive custom development

Solution

Sogester selected IFS Applications 9, leveraging the Finance and Human Capital Management (HCM) modules to modernize and integrate their operations. The implementation focused on improving transparency, streamlining HR and financial workflows, and enhancing data accuracy.

To address these challenges, Sogester required a powerful ERP platform to streamline core operations, enhance transparency, and support its growth ambitions.

• Integrated Platform: Unified finance and HR systems under a single, cohesive platform to drive cross-functional efficiency
• Customizable & Scalable: IFS ERP allowed Sogester to tailor the system to their terminal-specific workflows and scale operations as needed
• Real-Time Insights: Delivered immediate visibility into key metrics like financial performance and workforce management
• Advanced Reporting & Analytics: Enabled data-driven decisions through deep insights into operational trends and resource planning

Impact

With IFS ERP, Sogester has significantly improved its internal operations and gained a robust foundation for sustainable growth:

• Improved Operational Efficiency: Integration across finance and HR minimized redundancies and streamlined processes
• Faster, Informed Decisions: Real-time visibility supported agile, data-backed decision-making
• Tailored Workflows: Industry-specific configuration reduced the need for custom code while aligning with business needs
• Powerful Analytics: Advanced reporting provided better visibility into performance metrics and workforce trends
• Scalable Infrastructure: Positioned Sogester for continued growth and future expansions with a flexible, robust ERP system