Kribi Multipurpose Terminal (KMT), a vital maritime gateway in Cameroon, plays a strategic role in regional and international trade. With a focus on handling breakbulk, dry bulk, liquid cargo, RoRo, and containers, KMT is a key logistics node for West and Central Africa. As part of its ongoing modernization efforts, KMT partnered with Envecon to upgrade its terminal operating system (TOS) and billing platform to meet growing operational demands, enhance service delivery, and prepare for future scalability.

Location: Kribi, Cameroon
Industry: Port Operations / Maritime Logistics
Customer Since: 2024
Solutions Used: Gencare 3.5 and Enabill 4.5 (Terminal Operating System and Billing System)

Business Challenge

With rising cargo volumes and diverse terminal operations, KMT faced the challenge of managing complex port workflows across vessel operations, gate management, storage, and billing—while maintaining high levels of accuracy, speed, and compliance. Key operational pain points included:

• Manual and fragmented processes across cargo and vessel handling
• Limited visibility into real-time yard and quay operations
• Cumbersome invoicing processes and insufficient reporting capabilities
• Growing demand for automation, audit control, and flexible billing scenarios
• Lack of centralized data and challenges in monitoring cargo lifecycle across departments

To meet these challenges, KMT needed a modern, integrated solution that would enhance operational agility and streamline both terminal operations and commercial processes.

Solution

Envecon led the successful upgrade of GC TOS to Gencare 3.5 and billing system to Enabill 4.5, delivering an integrated and future-ready digital ecosystem. The solution was implemented with a focus on usability, automation, and compliance:

Key Enhancements with Gencare 3.5:

• Advanced Vessel and Yard Operations: From berth planning to real-time cargo tracking, the TOS upgrade introduced features like vessel call management, restow, roll-over, and shut-out handling, along with 3D yard visualization.
• Gate & Weighbridge Automation: Improved traceability with real-time gate-in/gate-out operations, RORO management, and weighbridge control.
• Customer Service Optimization: Enhanced workflows for export/import documentation, stow planning, and pre-advise handling.
• Storage and Quay Management: Digitized processes for handling multiple cargo types with enhanced SSR (Special Service Request) execution.
• Master & System Configuration: A comprehensive framework for configuring vessel types, commodities, shift calendars, and user roles, offering unmatched flexibility.
  
  
  Key Upgrades with Enabill 4.5:
  
• Automated Billing Workflows: Seamless handling of manual, periodic, and auto-generated invoices, improving accuracy and reducing billing cycles.
• Credit Management Automation: Streamlined workflows for credit/debit notes and credit limit management.
• Advanced Reporting & Analytics: Integration with Power BI to deliver custom reports, revenue insights, and real-time performance dashboards.
• Receipting & Settlements: Automated receipting, refund, and deposit workflows enhanced financial control and audit readiness. The solution was also seamlessly integrated with SAP, ensuring smooth synchronization of financial data across systems and enabling end-to-end visibility into transactions.
  

Integrated System Features:

• Real-time reporting and audit trail tracking
• Role-based access and permissions for secure operations
• Configurable templates for invoices, settlements, and receipts
• Pre-built integrations with external financial and logistics systems
  

Impact

✅ End-to-End Operational Visibility: Real-time tracking across cargo movements, gate activity, and vessel scheduling boosted efficiency and planning accuracy.
✅ Streamlined Billing & Revenue Management: Automated invoicing and credit workflows reduced manual intervention and improved revenue cycle management.
✅ Compliance & Traceability: Version-controlled workflows and audit-ready data supported regulatory compliance and internal governance.
✅ Enhanced User Experience: The system’s configurable design and intuitive interface empowered users to operate faster with fewer errors.
✅ Future Scalability: Reusable configurations and flexible modules ensured the system is prepared for future growth and evolving business needs.